Sugar & Sunshine Bakeshop Order Terms and Agreement

1) The initial deposit reserves the event date and is non-refundable if order is canceled within two (2) weeks of the event. Sugar & Sunshine is not responsible for canceled or rescheduled events and reserves the right to not refund a deposit.

2) Final payment of balance is due three (3) days prior to the event.  If the balance is not paid in full, the order will not be started until it is paid. Sugar & Sunshine accepts debit/credit cards.  Processing company is Stripe.  The date of the final payment is the final date for any changes.  Any changes requested after this date cannot be guaranteed and may be subject to additional charges. 

3) Sugar & Sunshine is not responsible for damage to cake, cookies, cupcakes or cake pops once they have been picked up or delivered.  Please handle these carefully!  The customer is responsible for providing an appropriate and secure table and environment for the order. 

4) If real flowers are to be used on a cake, the customer acknowledges that fresh flowers are not a food product, and may contain pesticides, insects, dirt, or other contaminants.

5) Products may contain or come into contact with milk, wheat, nuts, soy, and other allergens. The customer agrees to notify their guests of this risk and hold us harmless for allergic reactions. Sugar & Sunshine does not work in an allergy free environment.  Customer has access to all ingredient lists prior to order via the website.

6) Trademarks prevent us from using designs, characters and logos that we do not have license to.  Should a customer want these trademarked characters, toppers made of paper or plastic may be purchased from an authorized retailer and the customer may use these after order has been picked up or delivered or a design inspired by these brands or other bakers creations can be created.  Please ask for clarification if you have questions.

7) Delivery area is limited, but Sugar & Sunshine will make every effort to deliver.  It is the customer's responsibility to discuss delivery location prior to accepting these terms and conditions to ensure that they are within the delivery area.  Delivery is $25. Delivery will not be made directly to residence.  Delivery will be made to event venue or location close home. Set up fee is $25 but is not required.

Pickup is free.  Location of pickup is 9571 Black Walnut Drive Groveland, FL 34736.  This is the pool cabana at the entrance of Arborwood subdivision.

8) Buttercream is sensitive to the Florida heat and while shelf stable, should be refrigerated to maintain shape.  For best taste, the customer understands that cake or cupcakes should be brought to room temperature at least 3-4 hours prior to serving. Cookies and cake pops do not need to be refrigerated. Do not leave any product outside in direct sunlight.